Solutions

Accounting

You're serious, diligent and expert in your business. The same for XBP in our business. We've created a suite of telephony tools to increase your client base and to complement our low-price services (incl. Internet access). For example, tools like Advertising Analytics allow you to measure and follow through on outreach campaigns, from local to nationwide. Other tools like voice recording on demand and voice-to-text conversion provide solid, searchable data that simplify client relationships.

Advertising

XBP Call Tracking, can help you swiftly identify which advertising channels are the most effective for your business. Use our phone number tracker on incoming calls to find out how long phone calls last, whether your employees are handling complaints efficiently and where customers are hearing about your business. Purchase a local, toll-free track phone number - or multiple numbers - from our database.

Call Centers

XBP Call Center permits businesses to build a comprehensive, feature-rich call center—with no hardware, software or up-front capital costs. Call Center uses a carrier-class, resilient architecture with built-in features to enhance call agent productivity and ease operations supervision. Equipped with advanced Call Queues, Auto Attendants and Announcement capabilities, XBP Call Center is 100% scalable, allowing the on-demand addition of agents and services based on call volume and seasonal demands.

Hospitality

Your phone system will change to a revenue stream rather than an expense, as guests enjoy high-speed WiFi connectivity and you enjoy increased phone functionality like call queuing and callback queuing for around 30-50% less than you pay now for your plain vanilla services now -- with no need to spend for new equipment. Oh, and those folks who call on blocked numbers to place reservations or orders -- talk to us. We've got their number, literally.

Insurance

Legal

XBP allows firms to use one integrated network for both data and voice communications. Experience the cost savings, advanced features and greater usability beyond that available through existing PBX phone systems and analog phone lines. Work anywhere while maintaining a professional image. More Information

Medical

As healthcare practices become more integrated with communication technology, providers require multiple back-up systems for Internet connectivity and for telephony. XBP can provide such six-sigma reliability with combinations of T1 connections backed up by 4G LTE wireless modem, and even by a redundant copper-wire line in the event of ISP downtime. Fail-safes trigger within 30 seconds to maintain full practice functionality.

Political Campaigns

When it comes to political campaigns, you need to build it fast and you need to build it well. XBP's sophisticated, easy-to-use communication software lets you hit the ground running by providing pinpoint control of information and resources while allowing you to reach the greatest number of people possible. Our tools enable you to quickly build communication networks that keep volunteers informed, engaged and productive.

Retail

XBP is a great fit for retailers of every size, even online retailers, which typically operate in environments requiring time-sensitive purchasing needs, sales development, and customer satisfaction, that is, if a retailer is to be truly competitive and responsive. Unlike traditional systems, XBP offers voice and data convergence features that can be used for low-cost voice communication over traditional and mobile phones, desktop computers, laptops, VoIP-enabled bar scanners, and any other VoIP enabled device.